Hello,
I am a developer of this device mentioned in the page below.
https://www.plus-vision.com/en/product/copyboard/n20/feature04.html#save02
We built the solution, called "Direct computer connection",
by that, our device can present the scanned image as a file in mass disk of the connected host PC in usb mass storage protocol.
But, after completing the latest windows update, "Windows 10 Version 1607 for x64-Based Systems",
We found the windows stopped fetching the latest sector data of mass disk, after our device informed the host PC with "NOT_PRESENT" in "TEST UNIT READY"command
response once. (Before that update, it works well!)
Can you reply me asap?
Thanks
エイジ